Contacts

Contact Us

At Woo Casino, we are committed to providing exceptional support to our players. Should you have any inquiries or require assistance, please feel free to reach out through any of the following channels:

Email Support

For any general questions or support requests, you can email us at [email protected]. Our dedicated team strives to respond within 24 hours during business days.

Phone Support

If you prefer to speak with someone directly, please call our support hotline at (02) 9876 5432. Our team is available to assist you from:

• Monday to Friday: 9:00 AM – 10:00 PM AEST
• Saturday and Sunday: 10:00 AM – 8:00 PM AEST

Support Channels

You can reach us through various support channels:

• Email: [email protected]
• Phone: (02) 9876 5432
• Callback Request: To request a callback, please send us an email with your preferred contact number and time.

Map Directions

Visit us at our legal address:

You can find us on the map here.

Live Chat Availability

Please note that we currently do not offer live chat support. However, our email and phone support options are readily available for your assistance.

Escalation Procedure

If you feel that your concern has not been adequately addressed, you can escalate the issue by replying to our support email with the subject line “Escalation Request.” Our management team will review your case and respond promptly.

Geographical Service Area

Woo Casino operates under the jurisdiction of the Australian gambling laws. We are committed to providing services to players within Australia and hold a valid online gaming license.

We only review Woo Casino and are not its official representative.